Refund policy
Return & Refund Policy
At Laree Ranch, we want you to love what you receive. If something isn't right, we're happy to help.
Return Eligibility
Eligible items may be returned within 5 days of delivery.
To qualify for a return, items must:
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Be unused, unworn, and in their original condition.
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Include all original packaging and tags (if applicable).
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Be accompanied by proof of purchase.
Currently, the following items are eligible for return:
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Apparel
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Unopened skincare products
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Unopened wellness products
To begin a return, please email lareeranch@gmail.com. Returns must be approved before being sent back. Items returned without prior authorization will not be accepted.
Customers are responsible for return shipping costs unless the return is due to our error (such as receiving an incorrect or defective item). Original shipping charges are non-refundable.
Damaged or Incorrect Orders
Please inspect your order as soon as it arrives.
If your order is damaged, defective, or you received the wrong item, contact us within 48 hours of delivery at lareeranch@gmail.com with your order number and photos of the issue. We'll review your claim and work to make it right.
Non-Returnable & Non-Refundable Items
The following items are final sale and are not eligible for return, exchange, or refund:
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Food products and other perishable goods
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Raw milk and other consumable farm products
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Live animals, including chicks, poultry, ducks, and livestock
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Hatching eggs
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Personalized or custom-made products
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Opened skincare or wellness products
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Sale or clearance items
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Gift cards
Because many of these items are perishable or involve animal health and biosecurity, we cannot accept returns once they leave our care.
Exchanges
We do not offer direct exchanges.
If your item qualifies for a return, you may return it for a refund (if approved) and place a new order for the item you'd like instead.
Refunds
Once your return has been received and inspected, we'll notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that your financial institution may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at lareeranch@gmail.com.
European Union Orders
If your order is shipped to a country within the European Union, you may have the right to cancel or return your order within 14 days under applicable consumer protection laws.
Returned merchandise must still be unused, in its original condition, and include all original packaging and proof of purchase. This right does not apply to products that are legally exempt from cancellation rights, including perishable goods, personalized items, and live animals.